Last Updated: February 2026
1. Introduction
At AOLOW Automation ("we," "our," or "us"), we are committed to protecting the privacy and security of your supply chain data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platforms, mobile apps, and AI services.
2. Information We Collect
We may collect the following types of information:
- Corporate Information: Company name, tax ID, and contact details.
- Logistics Data: Shipping manifests, fleet telemetry, driver locations, and inventory records.
- Usage Data: Information on how you interact with our dashboard and API endpoints.
- Financial Data: Billing information and transaction history for smart contracts.
Important Note: We do not sell your proprietary trade data to third parties. Your supply chain secrets remain yours.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our autonomous logistics services.
- To optimize route planning and fleet dispatching using AI models.
- To process payments and execute smart contracts on the blockchain.
- To comply with legal obligations, including customs and trade regulations.
4. Data Security & Compliance
We implement enterprise-grade security measures including:
- Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit.
- Access Control: Strict role-based access control (RBAC) and multi-factor authentication (MFA).
- Compliance: We adhere to GDPR, CCPA, and SOC 2 Type II standards.
5. Sharing of Information
We may share your information only in the following situations:
- With your explicit consent (e.g., sharing shipment status with your customers).
- With trusted third-party service providers (e.g., Cloud Hosting via AWS/Google) under strict confidentiality agreements.
- To comply with legal requirements or protect our rights.
6. Your Rights
Depending on your location, you may have rights regarding your data, including:
- The right to access and receive a copy of your data.
- The right to rectify or delete your personal information ("Right to be Forgotten").
- The right to object to the processing of your data.
7. Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: privacy@aolow.com
Address: AOLOW Automation, D 19/4, Kandewaththa, Mahanthegama Road, Udumulla, Sri Lanka.
